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FAQs

1. How do I qualify for a free gift?

To be eligible, you need to have purchased a new car between 21st June and 24th June 2019. To locate your nearest dealership please click here.

2. How do I choose my gift?

Upon purchasing and accepting delivery of your vehicle, Arnold Clark will provide you with a voucher code, and link to the claim site. The claim site will be open from 25th June 2019 where you can choose your gift.

3. How long do I have to choose my gift?

The claim site will close midnight 9th August 2019. We are not able to accept any claims after this date.

4. Once I have chosen my gift, how long to I have to wait to receive it?

Your gift will be sent to your mailing address within 28 days of claiming.

5. I have not received my gift, what should I do?

If it has been over 28 days since claiming your gift. Please get in touch with The Marketing Lounge Partnership (MLP) on 01565 656 254* and a member of the team will be happy to help you. Please make sure you have your unique claim code and quote to hand. *The helpline is open Monday to Friday 9.00am to 5.30pm.

6. If I have any questions that were not answered here, who can answer them?

If your call is in relation to Arnold Clark, please telephone your local dealership. To locate your nearest dealership please click here. If you have a question that is not listed here that relates to your gift, please call The Marketing Lounge Partnership (MLP) on 01565 656 254*. *The helpline is open Monday to Friday 9.00am to 5.30pm.

Offer available to retail customers only who purchase a vehicle between 21st and 24th June 2019. Not in conjunction with any other offers. The voucher will be provided at the point of vehicle handover. Only one gift per customer. Excludes Harry Fairbairn branches and Motability vehicles. All offers are subject to status, terms and conditions. Voucher valid from 25th June 2019 after event closes and must be redeemed by 9th August 2019. Arnold Clark reserves the right to amend these terms and conditions at any time.