Test Drive Treats logo
Kärcher K2 compact pressure washer
Family adventure day for four
Ray-Ban New Wayfarer sunglasses

FAQs

1. How do I qualify for a gift?

To be eligible, you need to have purchased a new car between 4th September and 7th September 2020. To locate your nearest dealership please click here.

2. How do I choose my gift?

Upon purchasing and accepting delivery of your vehicle, Arnold Clark will provide you with a voucher code, and link to the claim site. The claim site will be open from 8th September 2020 where you can choose your gift.

3. How long do I have to choose my gift?

The claim site will close midnight 30th November 2020. We are not able to accept any claims after this date.

4. Once I have chosen my gift, how long to I have to wait to receive it?

Your gift will be sent to your mailing address within 30 days of claiming.

5. I have not received my gift, what should I do?

If it has been over 30 days since claiming your gift. Please get in touch with The Marketing Lounge Partnership (MLP) on 01565 747 703* and a member of the team will be happy to help you. Please make sure you have your unique claim code and quote to hand. *The helpline is open Monday to Friday 9.00am to 5.30pm.

6. If I have any questions that were not answered here, who can answer them?

If your call is in relation to Arnold Clark, please telephone your local dealership. To locate your nearest dealership please click here. If you have a question that is not listed here that relates to your gift, please call The Marketing Lounge Partnership (MLP) on 01565 747 703. The helpline is open Monday to Friday 9.00am to 5.30pm.

Exclusive offer extended to all customers who purchase and have an order completed for a new or pre-registered vehicle before 6pm Sunday 13th September 2020. Not to be used in conjunction with any other offers. The code to claim the free gift will be provided by email upon delivery of the vehicle. Only one gift per customer: Ray-Ban New Wayfarer Classic, Kärcher K2 compact pressure washer or a voucher for a family day out for four – no alternatives available. Excludes Motability vehicles. All offers are subject to status, terms and conditions. Gifts can be claimed from 12pm on the 8th September 2020 and must be redeemed by 30th November 2020 11.59 PM. Any customer whose car is delivered after this date can contact Marketing Lounge directly on their helpline to claim their gift. This number is 01565 747 703. This helpline is open Monday to Friday from 9am - 5:30pm. Call charges to this helpline may vary and may be recorded and monitored. The Ray-Ban New Wayfarer Classic, Kärcher K2 compact pressure washer and family day out voucher will be sent to customers within 30 days of claiming. Family day out will be valid to book for 18 months from the date of issue. Arnold Clark reserves the right to amend these terms and conditions at any time. For full terms and conditions, visit www.gloveboxgoodies.co.uk.